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Residential Restoration Services

When disaster strikes your home, we're here 24 hours a day, 7 days a week, 365 days a year — ready to restore your property and your peace of mind.

Complete Home Restoration — Whatever the Disaster

From burst pipes to house fires, mould behind the walls to traumatic events — ServiceMaster Restore Sea to Sky provides expert residential restoration across Whistler, Squamish, Pemberton, and the entire Sea to Sky Corridor. Our certified technicians handle every phase of recovery so you can focus on what matters most: your family.

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Water Damage Restoration

Timing is everything when it comes to water damage. The longer water sits, the more damage it causes — to your structure, your belongings, and your air quality. Our team responds immediately, 24/7, to extract standing water, dry affected materials, and restore your home to its pre-loss condition.

We handle all sources of water damage including basement flooding, burst pipes, appliance failures (dishwashers, washing machines, hot water tanks), sewer backup, and overland flooding. Using professional-grade moisture meters, air movers, and dehumidifiers, we ensure complete drying — preventing secondary damage like mould growth.

  • Emergency water extraction
  • Structural drying with air movers & dehumidifiers
  • Moisture mapping & monitoring
  • Sewage backup cleanup & sanitization
  • Content drying & restoration
  • Insurance documentation & support
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Fire & Smoke Damage Restoration

The damage from a house fire doesn't stop when the flames go out. Corrosive by-products from combustion can begin to permanently etch surfaces like aluminum, chrome, marble, tile, and glass within as few as 72 hours. Swift action is not just important — it's essential to preserving your home and belongings.

Our fire restoration process begins with emergency pre-cleaning to prevent corrosion, followed by comprehensive content pack-out, full deodorization, and complete structural restoration. We specialize in removing soot and smoke residue from all surfaces including fabrics, upholstery, carpets, walls, and ceilings.

  • Emergency pre-cleaning & corrosion mitigation
  • Content cleaning & secure pack-out
  • Soot & smoke removal from all surfaces
  • Advanced deodorization & air purification
  • Full structural restoration
  • Insurance claims coordination
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Mould Remediation

Mould can begin growing within just 48 hours of water damage. Left untreated, it spreads rapidly through walls, flooring, and HVAC systems — posing serious health risks including headaches, nausea, respiratory issues, and skin irritation. Health Canada guidelines recommend that any mould growth larger than 3 square metres requires professional remediation.

Our certified mould remediation technicians use Health Canada approved products and industry-standard protocols to safely remove mould, treat affected areas, and address the moisture source to prevent recurrence. We protect your family's health and restore your home's air quality.

  • Professional mould assessment & testing
  • Containment to prevent cross-contamination
  • Safe removal using approved products
  • HVAC system inspection & treatment
  • Source moisture identification & remediation
  • Air quality verification post-remediation
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Odour Control & Removal

Persistent odours from smoke, mould, sewage, pets, or other sources can make a home feel uninhabitable — even after the visible damage is cleaned up. Consumer air fresheners and sprays merely mask odours temporarily. True odour elimination requires professional-grade equipment and chemistry that neutralizes odour molecules at their source.

Our advanced deodorization techniques include thermal fogging, ozone treatment, hydroxyl generation, and enzyme-based treatments — each matched to the specific type of odour and the materials affected. We don't cover up odours; we eliminate them completely.

  • Smoke & fire odour elimination
  • Mould & mildew odour treatment
  • Sewage & biohazard deodorization
  • Pet odour removal
  • Chemical & industrial odour control
  • Post-treatment air quality verification
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Reconstruction

From disaster to done — ServiceMaster Restore Sea to Sky handles the full reconstruction of your home after a major loss, so you don't have to coordinate multiple contractors. As a licensed, bonded, and insured general contractor, we manage every phase of the rebuild from initial estimation right through to post-construction clean-up.

Our reconstruction services cover all trades: drywall, electrical, plumbing, roofing, flooring, painting, and more. We work directly with your insurance company to ensure proper scope and pricing, pulling all required permits and ensuring work meets or exceeds building code standards. Your goal is pre-loss condition — that's ours too.

  • Detailed estimation & insurance coordination
  • Permits & building code compliance
  • All trades: drywall, electrical, plumbing, roofing, flooring
  • Materials selection & scheduling
  • Project management & communication
  • Post-construction clean-up & inspection
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Trauma Site Cleanup

Trauma site cleanup — also known as biohazard remediation — is one of the most sensitive services we provide. Whether dealing with a crime scene, an unattended death, a serious accident, or a sewage backup, our technicians bring both professional expertise and genuine compassion to every call.

Our trauma cleanup technicians hold federal and provincial level biohazard training certifications. We use Health Canada approved disinfectants, follow strict protocols for containment and disposal, and ensure all biohazardous waste is transported to and disposed of at licensed facilities. We work discreetly — protecting your privacy as well as your property.

  • Crime scene & accident site cleanup
  • Unattended death remediation
  • Sewage backup biohazard treatment
  • Discreet, compassionate service
  • Licensed biohazard waste disposal
  • Insurance claims support
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Hoarder Cleanup

Hoarding situations require a uniquely sensitive approach. Our team arrives without judgment, focused entirely on helping restore a safe, habitable living environment while respecting the dignity and wellbeing of everyone involved. We work closely with families, care providers, and social services as needed to ensure the best possible outcome.

Our hoarder cleanup process begins with a careful assessment to identify items of sentimental or monetary value that can be preserved. We then safely remove and dispose of unsalvageable items, perform thorough cleaning and sanitization of the entire space, address any biohazard concerns, and eliminate odours — leaving a clean, safe home.

  • Sensitive, non-judgmental approach
  • Item assessment & preservation of valuables
  • Safe removal & licensed disposal
  • Deep cleaning & sanitization
  • Biohazard handling if required
  • Odour elimination & air treatment
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Catastrophe Response

When large-scale disasters strike — wildfires, major flooding, ice storms, windstorms — individual restoration companies may be overwhelmed. Through our affiliation with ServiceMaster Recovery Management (SRM), the nation's leading provider of immediate disaster relief, we can access nationwide backup resources to ensure your home receives rapid, comprehensive response regardless of the scale of the event.

SRM coordinates emergency tarping, board-up, structural stabilization, and complete restoration across hundreds of locations. Pre-loss planning is available, and weather notifications ensure we're staged and ready before predictable events strike your community.

  • Storm, wildfire & flood response
  • Emergency tarping & board-up
  • Structural stabilization
  • Nationwide backup resources via SRM
  • Pre-loss planning available
  • Large-scale event coordination
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Why Homeowners Trust ServiceMaster Restore Sea to Sky

We've been restoring homes in the Sea to Sky Corridor for years, building a reputation based on reliability, craftsmanship, and genuine care for our customers.

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24/7 Emergency Response

Disasters don't wait for business hours. Neither do we. Our emergency response team is available every hour of every day — 365 days a year. Call 778-770-1311 any time and speak with a real person who can dispatch help immediately.

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Insurance Coordination

Navigating an insurance claim on top of dealing with a disaster is overwhelming. We work directly with your insurance adjuster, provide detailed documentation and photos, and ensure the claim reflects the true scope of loss — so you get the full restoration you deserve.

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Certified Expert Technicians

Our technicians hold industry certifications from the Institute of Inspection, Cleaning and Restoration Certification (IICRC) and undergo ongoing training to stay current with the latest restoration techniques, equipment, and safety protocols.

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ServiceMaster Quality Standard

As a locally owned ServiceMaster franchise, we combine the personalized service of a local business with the training, resources, and quality standards of one of North America's largest and most respected restoration brands — a $3 billion company with 400+ locations.

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Local Sea to Sky Expertise

We live and work here too. We understand the unique challenges of the Sea to Sky climate — from harsh winters and ice storms to wildfire seasons and heavy rainfall events. That local knowledge means faster, smarter response when your home is at risk.

Restored to Pre-Loss Condition

Our standard isn't "good enough" — it's pre-loss condition. We don't consider a job done until your home looks, feels, and functions exactly as it did before the disaster. From the first emergency call to the final post-construction walkthrough, we stand by our work.

Frequently Asked Questions

Quick answers to common questions about residential restoration services.

How quickly can you respond to an emergency?
We aim to have a technician on-site within 1–2 hours of your call for emergency situations. Our dispatch team operates 24 hours a day, 7 days a week, 365 days a year — including all holidays. Call 778-770-1311 for immediate emergency response.
Does my homeowner's insurance cover restoration services?
Most standard homeowner's insurance policies cover sudden and accidental water damage, fire damage, and many other disaster restoration services. We work directly with your insurance company and can help you understand your coverage. Note that gradual damage (such as a slow leak you were aware of) is typically not covered.
Do I need to leave my home during restoration?
It depends on the type and extent of the damage. For minor water damage, you may be able to remain at home. For significant fire damage, mould remediation, or biohazard cleanup, temporary displacement is often necessary for your safety. We'll advise you on what's appropriate for your specific situation and can help coordinate temporary housing through your insurance if needed.
How long does the restoration process take?
Timelines vary significantly depending on the type and extent of damage. Water damage drying typically takes 3–5 days. Mould remediation can range from 1 day to several weeks. Full reconstruction after a major fire can take several months. We provide a detailed timeline estimate as part of our initial assessment and keep you updated throughout the process.
Can you save my furniture and personal belongings?
In many cases, yes. Our content restoration specialists assess all affected belongings and use specialized techniques — including ultrasonic cleaning, freeze-drying, ozone treatment, and more — to restore items that might otherwise seem unsalvageable. We document all items carefully for insurance purposes, whether they're restored or deemed non-restorable.
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Not sure which service you need?

Call us any time and our restoration specialists will assess your situation and recommend the right response — at no obligation. We're here to help, not to sell.

Need Emergency Restoration Help?

We're available 24 hours a day, 7 days a week, 365 days a year. Call us now.

For Immediate Help 24/7778-770-1311
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